Private Concierge

A private office, on the island

Discreet lifestyle, residence and travel concierge for Lextrus clients — Silver, Gold and Platinum engagements delivered by our private office.

Our concierge exists for the moments around your property — the arrival, the dinner reservation, the school enrolment, the driver waiting at Larnaca. We hold the relationships and absorb the logistics, so your time in Cyprus is spent the way you intended.

Concierge engagements are reserved for clients of the firm and are delivered through tiered annual or per-visit packages.

"Two decades on the ground in Cyprus, with vast experience in real estate and banking, has taught us that the brief is never just the property — it is the life around it. We take both seriously."
Stavroula Michail, Founder & Managing Director — Lextrus Real Estate
The Idea

Discretion is the service. Everything else is logistics.

"By the time you land in Larnaca, the rest of the week is already arranged. That is what the fee buys."
Concierge Lead

The clients we work with are not short of options — they are short of time, and short of people they can trust without thinking. Our concierge exists to be that person. Quietly competent, always reachable, and almost invisible by the time the moment arrives.

We do not run a directory. We hold the relationships ourselves — the maître d' who keeps your table, the captain who knows your boat, the school principal who answers your call. The relationships are the product.

Every member of the team works under written confidentiality. The household staff we introduce do too.

500+
Developers in our network across the island
10,000+
Properties accessible through our network
24/7
On-call coverage on Platinum
NDA
On every member of the concierge team
What's Included

A complete, hands-on engagement

Private Consulting

Dedicated days of one-to-one consulting with a senior advisor — rental, sales or relocation focused.

Property Viewings

Curated viewings of rental homes, investment properties and luxury villas across Cyprus.

Area & Lifestyle Tour

Guided tours of residential areas, neighbourhoods and lifestyle hubs so you choose with confidence.

Legal & Contract Support

Contracts drafted by expert lawyers, negotiation support and full closing coordination.

Banking & Tax

Bank account opening, tax advice by expert accountants and structuring guidance for residents and investors.

Relocation & Residency

Company registration, utility setup, residency guidance and full VIP relocation coordination.

Our Process

How we work with you

  1. 01
    Engage

    Choose a Silver, Gold or Platinum engagement through your portal.

  2. 02
    Brief

    Private intake call to understand preferences and household.

  3. 03
    Activate

    Single concierge contact, available across time zones.

  4. 04
    Execute

    Organise your visit in Cyprus and execute the engagement you selected.

Outcomes

What you can expect

Every engagement is bespoke. These are the typical outcomes our clients describe at the end of our work together.

  • A single contact for every detail of life in Cyprus.
  • Effortless arrivals — your residence ready, your day already planned.
  • Access to chefs, drivers, charter and venues most visitors cannot book.
  • Total discretion, with a private office mindset.
Engagements

Choose how we work together

Indicative scopes. Every engagement is tailored after the discovery call — final scope and fee are confirmed in writing.

Silver
From €1,000

Per-visit concierge for occasional stays.

  • Arrival preparation
  • Reservations & bookings
  • Driver coordination
  • Single point of contact
Most chosen
Gold
From €2,500

Seasonal engagement for regular visitors.

  • Everything in Silver
  • Household & staff coordination
  • Travel & jet handling
  • Priority response across time zones
Platinum
From €5,000

Year-round private office for resident clients.

  • Everything in Gold
  • Dedicated concierge lead
  • Lifestyle, schooling, healthcare
  • Quarterly service review
Compare

What's in each engagement

InclusionSilverGoldPlatinum
Single point of contactDedicated lead
Residence preparation & provisioning
Reservations & bookings
Driver & transfer coordination
Private jet & yacht handling
Household & staff coordination
Schooling, healthcare, lifestyle supportOn request
Coverage hoursCyprusExtended24/7 across time zones
Median response on active requestsSame dayWithin 2 hrsWithin 60 min
Quarterly service review
In Their Words

Trusted by private clients across Cyprus and abroad

"We arrived from Singapore at midnight with three children and a dog. The house was warm, the fridge was right, the driver was waiting. That is the entire review."
Resident family, Limassol
"I have used concierges in Monaco, London and Dubai. This is the first one where I never had to repeat myself."
Private client, two-residence household
Questions

Frequently asked

Who is the concierge available to?
Concierge engagements are reserved for clients of the firm — buyers, owners and managed-property clients. We accept a limited number of external mandates each year by referral.
How do I activate the service?
Choose a tier in your portal or speak with your advisor. We follow up with a private intake call within 48 hours.
What hours do you cover?
Silver and Gold operate Cyprus business hours with after-hours support for active requests. Platinum is on-call across time zones.
Is everything confidential?
Yes. Discretion is the default. Every member of the concierge team operates under written confidentiality obligations.
Can you handle requests before I arrive?
That is the point. Most clients brief us a week ahead — provisioning, reservations, drivers and any private arrangements are in place before you land.
Are third-party costs included?
No. The concierge fee covers our time and coordination. Restaurants, drivers, charter, chefs and other third-party services are billed at cost with full transparency.

Ready to begin?

Speak privately with our team. Initial consultations are confidential and obligation-free.